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AAA Downgrades MGM Grand To Three Diamonds

By Chuckmonster on Wednesday, 17th July 2013 12:09pm
  » filed under Ooops?  comments: 14


The Automobile Association of America has downgraded MGM Grand to a three diamond resort.

This is quite a surprise given that parent company MGM Resorts International has sunk $160 million dollars into major renovations to MGM Grand advertised broadly under the Grand Renovation brand tag. Renovations included the addition of the uber-hyped Hakkasan nightclub and restaurant, Michael Mina's Pub 1842 and 3,570 completely renovated hotel rooms.

The press release linked above (published in January 2013) features a boilerplate mention of MGM Grand's AAA Four Diamond rating.

MGM Four Stars


Tagged: mgm grand   aaa   diamonds   ratings   grand renovation   ooops   


Comments & Discussion:

It's long overdue in my opinion. Signature and Skylofts may deserve their 4 and 5 Diamond ratings, but the main MGM Grand is just a big, average hotel. Now that all the renovations have been completed, it will be interesting to see whether AAA reconsiders in 2014. MGM Grand Detroit retained its 4-Diamond rating. It's an excellent property and, with only 400 rooms, it's almost a boutique hotel compared to the 5,000 rooms at MGM Grand Las Vegas.

I'm thinking that all of the various renovation projects that have been going on may be the reason why the property dropped to three stars. Once all of the ongoing projects are complete, they should likely regain that star. The Golden Nugget lost its' longtime AAA Four Diamond for a year several years back because of all of the construction associated with the Rush Tower and related property expansion and regained it a year later.

I never understood what made MGM Grand a 4 Diamond in the first place. I've stayed in the double queen room twice, and it's really no different than a basic Marriott room anywhere. Really nothing special about it, or the Casino in general. Just a huge one stop shop of a place. That being said, I still love the place.

I bet the horse race game that takes quarters was broken again during the review. You can count on 4 stars again if they get that machine back up!

They consider Caesar's Palace a 3-Diamond, so I'd say there are a few kinks in the AAA system that need to be ironed out.

MGM has the same rating as Monte Carlo? No way!

Based on this new rating, MGM Grand has the same rating as Casino Royale!

What's interesting is that the MGM Grand, Caesars Palace, Golden Nugget, Treasure Island and Monte Carlo all appear on AAA's 2013 Four Diamond ratings that were released back in January, but are now listed as being three diamond properties. Something else to note is that nearly all of the Caesars Entertainment properties (Except for The Quad and Bally's) are showing up as three diamond properties (Nobu is too new to have a diamond rating.).

Dropped a diamond due to reviewers complaining that Lion's Share never paid out.

Let's see, when booking a hotel room for a Vegas trip, do we look to see what the bloody AAA diamond rating is of the hotel? No, we don't. There a zillion opinions, ratings, reviews, rankings on the net about every property. Now, that Michelin guide book is around here somewhere...

Well deserved rating for a very average hotel. Not terrible, but not at the level of many Vegas joints.

Dear MGM, I'll return your missing diamond when you promise me a room in The Mansion any time I want it. Until then, my new fiancee will admire her shiny bauble.

"Now, as part of the travel information collection process, properties charging resort and Wi-Fi fees will receive points off their evaluation score, which could impact their overall rating."

From a July 2012 AAA press release.

(Read it: http://newsroom.aaa.com/2012/07/new-aaa-hotel-rating-guidelines-accommodate-member-expectations-for-resort-and-wi-fi-fees/)

^^^^^ Ha! Points off for charging a resort fee. YES! Go AAA!

When I visited the MGM Grand a month ago, the public facilities on the first floor had the same, dull, decades-old appearance I remember from years past. Yay, they added a nightclub? Who cares? The public areas fail to impress. The rooms might be nice (haven't stayed there) but that's not the only concern.

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