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Big Brother's Hotel & Casino

By Chuckmonster on Friday, 15th April 2005 8:40am
  » filed under Las Vegas  comments: 0


The largest casino group in Las Vegas has told silicon.com it is currently running trials with controversial RFID tracking tags and believes at least one of its rivals is on the verge of an even bigger implementation.

But those who fear the influence of tracking tags on our lives should probably sit back down and have a nice drink – for now at least, because it is the staff at the Harrah's-owned properties who are being fitted with tags to ensure, among other things, that customers get served drinks within a set time frame.

Tim Stanley, CIO of Harrah's Entertainment, told silicon.com his company is now fitting waitresses with the tags on their name badges in order to ensure drinks get to customers more quickly and to ensure that areas of the casino don't go unserviced.

He said it's not been without its problems – most notably some opposition among the staff themselves – especially as anybody slacking on the job will be exposed far more quickly.

And Stanley told silicon.com that is exactly what happened almost on day one of the trial, with one employee caught "loafing" and disciplined accordingly.

"Now, that person we caught probably won't be happy about it, but their co-workers should be," said Stanley.

"If this enables us to staff the casino properly and realise when and where we're under-resourced, then our waitresses aren't killing themselves out on the floor and can earn more tips and our customers are happier."



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