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You Get Mo' at MO

By MikeE on Saturday, 12th December 2009 1:13am
  » filed under Las Vegas  comments: 8

   

Winding down the errands until Vegas, I decided to put in my final confirmations, cancellations, and reservations calls for the week.

Good-bye, Aria. I'm at Mandarin Oriental where the air in the sky lobby is better (and yeah, I'll remember to breathe).

I inquired about a limo from the airport to which I discovered they outsource to a third party. Rates were surprisingly reasonable, but what about their flagship Lexus and Mercedes house cars?

Concierge: "Unfortunately, we do not use those at this time for airport pick-up and drop-off, however, they are complimentary for guest's use around town on a first come, first served basis."

Shuttle around in a 100,000-mile Chevy taxi or a $100,000 luxury sedan for about the same price in gratuity? Pretty sweet deal.

Oh, and if you were wondering why facility rates haven't appeared in the spa brochures. Well, that's complimentary, too.

Right about now, I truly "fan" Mandarin Oriental.



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Comments & Discussion:

Actually, there are facility rates in the spa brochure. Treatments run around $200 an hour.

http://www.mandarinoriental.com/lasvegas/images/spa_brochure.pdf

I think MikeE is referring to a charge to enter the spa and use the steam/sauna/jaccuzzi/etc. not actual treatments.

I wouldn't expect a resort fee given their room rates. I assume that means free wifi, newspaper, turndown, fitness center admission, etc...

They might need to start offering free airport pickup just to compete with H32, Aria & MGM Sky lofts, Wynn Towers, etc... Their free around town car service might get more use than they anticipate.

I often spend $50/day on cabs and will definitely figure that into my cost effectiveness calculation of where to stay. Car service, WiFi, and Spa admission are worth $80/night to me.

The spa manager told me that you couldn't enter the spa unless you were having a treatment... She must have meant non-MO guests.

These are the same amenities that you get at the Four Seasons Las Vegas - complimentary house car service, bottled water, spa access, etc. The house car service can be problematic since it's based on availability. So, if somebody is out and about in the car(s), then you have to wait. At least, that's how it goes at the Four Seasons. Also, the Four Seasons has a distance limit.

I'd be very surprised if Internet access was free, though. Very few luxury hotels give out free Wi-Fi.

I am beginning to come around on the MO if all of this is true.

CLARIFICATION: I spoke to MO yet again today with a more adept concierge.

Some changes: airport pick-up is available in their Mercedes for a cost of $98 which includes all taxes and gratuity. Once at the hotel, house cars are still complimentary as mentioned earlier.

Spa facility is NOT complimentary.

It's $100. Per person.

But, like other places, the fee is waived with a treatment which makes a $190 body wrap almost justifiable. Almost.

$100 just to use a treadmill and sit in a whirlpool? That makes Qua and Canyon Ranch look like the local YMCA.



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