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Complaint Department : Return To Sender

By Chuckmonster on Wednesday, 5th December 2007 4:19pm
  » filed under VegasTripping Updates  comments: 4


Occasionally, VegasTripping gets a piece of hate mail that a disgruntled hotel guest intends to send to a casino, but sends to us. I'm not sure why this happens, could have something to do with VegasTripping showing up in search engine returns higher than some of the casinos themselves.

Unfortunately, the guest didn't mention which hotel they stayed at. Check it out:

I and my wife stayed at your terrible place on Nov.27 and Nov.28 and were very disatified with our time of getting ripped off we will no longer be staying there we said to our friends not to stray there also everyone of the staff there not good they could care less if we were there or not so take me off mailing list. (name and address withheld)

If you were the person whose job it is to read guest comment emails, what would you think of this and how would you respond?



Comments & Discussion:

Dear Sir/Madam,
It pains us to hear that our free website did not perform to your exacting standards. You can expect a full refund immediately.


i would apologize for their "stray" (dog? maybe they strayed into the wrong hotel? did they see the stray cats? slap me now...)

then i would make sure that they received the free mailings and newsletter in triplicate for being such poor spellers & having such poor grammar.

yes, i'm evil like that.

In the words of Willy Wonka:

You get nothing! You lose! Good day sir!

Maybe this person is upset over the review given on this site of wherever this poor soul happened to stay on a recent trip to Las Vegas.

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