The Duplex Apartment at Encore : The VT Review 2010

6000 Square Feet of OMG

Posted by MikeE

The Service:

The service of Encore Tower Suites should go without saying. As my own and other reviews have already stated, they are phenomenal at spoiling you. I made the room reservations as anybody else would directly through the hotel (not through a casino host) expecting nothing more than the already excellent treatment I get from them. After all, inquiries on whether the suite would include transportation or butler service received either an "I'm not sure" response or a flat-out "no."

Imagine my surprise when a few minutes after I checked in, I was taking photos up on the second floor when I heared someone calling from downstairs: "Villa services!"

Wait, did he just say "villa services"?!

You see, there are hotels with concierges and then there are the higher end hotels with higher end concierges. And then there are the Mandarin and Skyloft concierges who have serious pull in the city and after that are the Steve Cyr-level fast-talking hosts that can get you practically anything.

And then there's villa services.

MGM, Bellagio, Mirage, Aria, and of course, Wynncore have them. An elite team of butlers, concierges, chefs, housekeepers, and general butt-kissers, villa services accomplish the extraordinarily difficult tasks that make some whales tales so legendary. In general, no room that can be rented for a night has access to this level of catering.

I rushed down as fast as I could to see a tall gentleman in the center of the room wearing a narrow lapel tuxedo with unique velvet accents in a low, flattering cut, completed by a solid black necktie. Yes, even the uniforms are enough to make Dolce and Gabbana blush.

"Welcome Mr. E. My name is Dusan and I am a villa services butler. Can I offer you anything?"

There standing before me was a REAL butler. A whale's butler. A Wynn butler.

He's not the dude at Skylofts that's no more than a mobile concierge who will offer to unpack your clothes or fix the broken Bang and Olufsen. This guy can iron an entire wardrobe and cook a three-course meal at once. He can make me any drink in the Bartender's Bible on the spot. He can call any nightclub in town, state his position, and have me at the prime table in seconds without any obligations for a bottle minimum.

Hell, he's probably got hookers and blow on speed dial.

But this wasn't that kind of trip. As much as I wanted to take VT reader mctrees02's suggestion, I refrained from any outrageous requests. Rather, I asked to have tea service set up for a few friends around 6pm. It was carried out beautifully. I also asked if I could see the Apartment Villas (Wynn's highest level accommodation and still strictly whale-only). He said he'd personally walk me through if they were available, but unfortunately, the rising minimums at the pai gow poker and tiles tables should have been a clue - the biggest baccarat tournament of the year was brewing and those five accommodations (not including Steve's own abode) were already occupied by the most elite of the elite. Damn.

Before leaving, Dusan handed me his business card. "If you need anything, call me. Your in room phone automatically transfers you to villa services as well."

As a guest with this kind of access, it meant I could be at Bellagio and have one of Wynn's Rolls Royces pick me up or have them go to bat for me anywhere there might be a line in town. Hell, I was tempted to call them when the VIP line for Terrace Pointe was only seven deep. Villa services tends to spoil you and quickly.



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Comments & Discussion


OMFG is more like it. Impressive digs. I got a glimpse at one of the one story apartments when touring the property with a friend, but wow...

when do I move in?

Mike, no one but Steve could pull this off. Unbelievable, but as much as I like Wynn, I'd feel out of place rattling around all that space. Sort of creepy. For some reason, it made me think of "Citizen Kane". Rosebud...........

Excellent review. I actually believe this is too refined for my tastes and have noticed that at some point some of the fun of a Vegas vacation is lost in the higher end suites. Aside from the game room, I wish they had put in an element of fun/naughty in the suite. My perfect suite must have a usable bar and a hot-tub. I think the Palms (e.g. the Hefner suite) has done a good job of maintaining the fantasy experience.

This seems like the kind of thing that would be nice for a business that wants to host a party with clients and show off some products and wants a suite that will both host the party and allow the employees to live and relax when the event isn't happening.

That's the only real use I can make out of it, since it's nightly rate is, at minimum the same price as week-long vacations I've taken.

I could live in this room in complete comfort, with the butler bringing me cocktails, rotating bedrooms every night! I love every inch of the place.

I joined Vegastripping just to comment on how awesome this review of the Duplex Apartment at Encore turned out. The views from that duplex are simply amazing, you are a lucky bastard! Incredible job Mike!

Another great review, Mike.

Oh, and I stood under that chandelier in the living room. Who wants to touch me?

November 2009 of the Robb Report did a short comparison of this plus others in the same category:
http://www.robbreport.com/Travel/Insiders-Las-Vegas-Best-Bets-Suite-Dreams

Well worth the $1250 for a night for a one-time splurge in my book!

"Villa services." Wow, how cool is that? I am already working out how to justify this with my wife. "Honey, if we split with two other couples, it will ONLY be $1200 a night, and we get Villa Services!"

Do they count the gold flatware after you check out?

For some reason this suite looks quite a bit like the suite that was in the first of the VT Douchebag series.

Probably because they were designed and built by the same team.

Because the Salon Suite is for lack of a better word a one story version of the same suite.

I'd disagree. I would say the Salon Suite at Wynn is a smaller version of a Fairway Villa. The 2 Bedroom Apartment is a smaller version of the Duplex Apartment at Encore.

Great job Mike.

Thanks man!

Aloha, Mark

Thank you all for the comments.

Detroit, it was actually the final blowout for my parents' annual birthday surprise. Fortunately, I wasn't completely alone in all that XS (sorry, sorry). If I were, I think I'd have felt pretty guilty.

John, what a pleasure it was meeting you and Laura. I think I wouldn't have nearly the same appreciation for Aria if it weren't for you guys.

Atltrainman, Blackjacker, I can see the similarities in floor plan, but as John stated (and I know he's stayed in the 2-bedroom version of the Apartments), the finishes of this suite are much higher than those or even the Fairway Villas.

Thanks again Mike. I could watch this over and over.

Is that other wall covering Moire silk taffeta? That's what it reminded me of. I loved the effect.

It's a big room and it's heavy on drama, light on quality looking fabrics and finishes. I've stayed in these rooms before: I loved the fixtures, nick-knacks (a Wynn-design staple) and kitchen, but abhorred the couches, finishes on the draperies and general color palette. Some things reminded me of Bellagio's most recent redo and that's NOT a good thing...

Amazing bedding. Great scalloped, mother-of-pearl tiling in the master bathroom.

It's tough to say that Villa Services are the best in town, as at spots like The Mansion, their help is quite amazing also. I can say that all of the high-end suites hire the best folks they can find and no matter where you're staying, the majors are very, very well-connected. The only time I've been disappointed by the hype was with SkyLofts... What was once a great idea has now turned into bachelorette/bachelor party headquarters with people looking to see how many of their friends they can sneak into a room.

Besides, it's on Orbitz and Travelocity now. That says it all.

$1250 a night. that's a lot of money for one night bu who cares?

pebbles, after a little research, I think you're right. It was Moire taffeta. Wow, Todd Lenahan would be proud.

There is a Rothko in front of the desk in the downstairs master bedroom, that is pretty amazing for any bedroom, never-mind las vegas hotel

Great review, its fun to see these places because I will never stay there.

Nice. Thanks for the great review.

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