Mandarin Oriental Las Vegas : The VT Review 2010
It's almost like magic
I recently spent two nights at Mandarin Oriental to celebrate my parents' birthdays with them. The service is good. Almost too good. Reviews of MOzen and the spa can be found here and here, respectively. To best illustrate what to expect when you stay at Mandarin, this review will cover the hotel and service aspects in a trip report format. The photos included are from a room (#1023) that The Admiral stayed in the week prior, as captured by Chuckmonster. Enjoy!
We booked a Mercedes S550 sedan through the concierge to pick us up from the airport. The cost was $93 and is inclusive of tips, though extra cash was most graciously accepted. The driver called in to the hotel to inform of our arrival. Waiting at the port cochere was a hostess and two bellhops. "Welcome Mr. E. We have been expecting you. Please follow me."
Our luggage? Nowhere to be seen. Instead, we are given tea and hot towels in the Sky Lobby as we make our way to the front desk where Burcu has my profile already brought up and I'm checked in to room 1009 mere seconds after my arrival.
Our hostess walks us down the separate set of guest elevators and takes us to our room where we find a bellhop with all of our luggage waiting. Incredible.