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Hollywood Casino Toledo

Last edit: detroit1051 on Tuesday, 28th May 2013 8:52 am
Last response by wpsteel66 8th August 3:13pm

Drove down to Hollywood Casino Toledo during the day recently just to see what PENN had built and opened one year ago this week.

I was very impressed, and if it weren't a 70 mile drive door to door from my temporary home in a suburb west of Detroit, I'd be a regular there. For those in Detroit's southern suburbs and exurbs, Hollywood Toledo may permanently take customers away from the three Detroit casinos and Caesars Windsor.

What I liked:

Smoke-free casino. This may be a drawback to some, but it was refreshing to be able to breathe clean air.

Well trained employees. All were friendly and offered greetings to everyone who came in the doors. When I got turned around and had to ask for directions, a slot attendant told me which way to go and then said, "Let me walk with you until you get on the right path." Reminded me a lot of the "See. Say. Smile." customer service program at Isle Pompano Park at home in Florida.

Cleanliness. Yes, the property is only a year old, but everything, from the casino to the restaurants to the restrooms looked spotlessly clean. Non-smoking may play some part in that.

Bright and Cheerful. The casino is bright and well-lit throughout. No dark, gloomy areas. The brightly colored carpet really adds to the cheerfulness. No, it's not a carpet I'd want in my home, but it fits the 125,000 sq ft gaming floor perfectly. Like all of the Hollywood casinos, there is a pronounced film theme with big, decorative billboards announcing new films, such as "The Great Gatsby" with DiCaprio.

Restaurants. Although I didn't eat there, I checked them all out. "Scene" a circular coffee shop/casual restaurant is right in the middle of the casino floor and breaks up the casino perfectly. "Epic Buffet" had great mid day selections and also was bright, clean and cheerful. "Final Cut", the steakhouse was closed, but I could see enough through the few windows leading into it, that it is an old-style casino steakhouse.

Parking structure. Bright, clean garage with speed ramps straight up to all five levels. Bright elevator lobby leading down to the casino.
High Limit Room, Poker Room, Table Games all add to the experience. Didn't play, so can't tell you rules.
Slots all the latest games. Like a dummy, I never checked VP paytables.

What I didn't like:

Um. Other than the 70 mile drive, can't think of anything. The casino is located right at an I-75 freeway exit, so there's no hassle either getting there or leaving.

Conclusion:

I used the word "bright" a lot, but that's what it was, bright and cheerful.

Website: Hollywood Casino Toledo


Toledo Blade story:

Hollywood Toledo One Year Later

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 wpsteel66 responded on Thursday, 8th August 2013

Sorry for the delayed comment to this post.

I am glad to hear something positive in Toledo, especially after one full year of operation. I recall when they built Riverfront and had Party in the Park on Friday nights. That went strong for a few years, then that area went bust.

I wish this casino best of luck since Toledo is in need of something good (considering all the jobs that have left over the past years). I have not been back in Toledo since Hollywood opened, but your report tells me that it is worth going to visit this casino.